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This section covers broader developments that influence how consumer services operate and how people make decisions. Topics include travel policies, consumer rights, and market-wide trends that affect everyday choices across multiple sectors.

Airlines Face Increased Scrutiny Over Refund Delays and Compensation Claims

Consumer groups call for clearer refund timelines and accountability.

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Why Consumers Are Rethinking How They Choose Travel Experiences

Rising costs and changing habits are pushing travellers to prioritise value, flexibility, and real experiences.

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